Terms & Conditions
Welcome to Own Grown Living. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
Own Grown Living provides seeds and related gardening products through our online store. We reserve the right to update product information, prices, availability, and these Terms & Conditions when necessary.
2. Products & Product Information
We make every effort to provide accurate product descriptions, images, and information. However, slight variations in packaging, appearance, or product presentation may occur.
Seed germination and plant growth can depend on factors such as soil, temperature, watering, sunlight, planting method, and environmental conditions. Therefore, germination or growth results may vary.
3. Orders
Once an order is placed, customers are responsible for providing accurate contact and delivery information.
We reserve the right to cancel or refuse an order in situations such as incorrect pricing, product unavailability, incomplete information, or suspected fraudulent activity.
4. Prices & Payments
All product prices displayed on our website are subject to change without prior notice.
Any applicable delivery charges will be communicated or displayed during the ordering process.
5. Shipping & Delivery
We aim to process and deliver orders within the estimated delivery time. Delivery times may vary depending on the customer's location, courier service, weather, or other circumstances beyond our control.
Customers should ensure that their provided phone number and delivery address are accurate.
6. Returns, Refunds & Replacements
Our returns and refunds are handled according to our Refund & Return Policy.
If you receive an incorrect or damaged product, please contact us promptly with your order details so our team can review the issue and assist you.
7. Customer Responsibility
Customers are responsible for following appropriate instructions for storing, handling, and planting seeds.
Own Grown Living is not responsible for unsuccessful germination or plant growth resulting from improper storage, planting methods, environmental conditions, or factors outside our control.
8. Website Use
Users agree not to misuse our website, attempt unauthorized access, interfere with website functionality, or use our content for unlawful purposes.
All website content, including text, images, logos, graphics, and branding, belongs to Own Grown Living unless otherwise stated.
9. Privacy
We respect your privacy and handle customer information for purposes such as order processing, delivery, customer support, and improving our services.
10. Contact Us
If you have questions regarding these Terms & Conditions, orders, or our products, please contact us:
📞 Call / WhatsApp: +92 300 6959695
📸 Instagram: @owngrownliving
Own Grown Living
Quality Seeds. Better Growth. Greener Tomorrow.